ONLINE GIVING Frequently Asked Questions

On August 1, 2022 we will switch our giving software from Fellowship One to Planning Center. You may start using Planning Center at any time during or after June 2022. Find more info here: www.lovejoy.org/switch


How does Text to Give work?

New to Text to Give? Send a text with a dollar amount (e.g.: $10) to 84321.

You will receive a link:

  • Click the link to setup your account
  • Select the fund, enter the donation amount and payment information. 

For Global Outreach missions giving, text $ amount plus the keyword global


How do I edit my account on a desktop computer?

To edit, change or cancel your Planning Center recurring giving or to change your payment profile (credit card/bank account info), sign into your giving portal.

  • Click to enter our Giving Platform
  • Type in your cell number and you’ll get a text with a security code. After you type in the code, you can see your scheduled giving and your giving history.
  • If you don’t have a cell phone, you can sign in with your email address

What's the address for Mail in Donations?

Our address is

Love Joy Church

5423 Genesee St

Lancaster, NY 14086


How can I get my Complete Giving History & Donation Statements

You may view your complete cash, kiosk, check & credit card giving at the Giving Platform

If you need any help, please contact Uta at 716.393.0653


How can I give at the Kiosk at the Welcome Center

Use your debit or credit card for giving or event registrations. We also accept Apple Pay and Google Pay.


What's better for the church, using a Credit/Debit Card or a Bank Account?

Our fee to process a credit or debit card is 2.15%. If you use your bank account, it’s only 0%. We much appreciate your consideration to save the church money by using your bank account for online or recurring payments.


How can I get more help?

Please contact Uta Milewski at 716.393.0653 or uta@lovejoy.org